Job Description

Job Summary

We are currently looking for a Human Resource Manager to join our team at the Hard Rock Hotel San Diego. This position will report directly to the Director of Human Resources. The HR Manager is responsible for providing support and guidance to team members and managers as needed on a daily basis. Specifically, the HR Manager serves as the primary contact and resource for team members and managers on Employee Relations, Performance Management, Coaching and Counseling, Recruiting, and Legal Counseling. Recommends and implements procedural and process changes based on best practices and/or business trends. In addition, this position assists the Director of Human Resources in assessing organizational needs, developing aligned human resource solutions and implementing strategies in the area of employee relations, compensation and benefits, and recognition, enhancing our already authentic culture.

Responsibilities

Developing and protecting the culture of this great property and Management Company is one of the most critical priorities for the position. This position is tailor-made for someone who is passionate about coaching the team, celebrating success, and fostering a culture that's positive and engaging for our associates.

Our ideal candidate will have experience as a generalist in Human Resources as well as experience interacting with a full range of employees (hourly to senior level management).

Team Member Relations (50% of the time)

• Works with team members of all levels to resolve team member issues by advising management regarding employment law and compliance, coordinating investigations and recommending the appropriate next steps and/or corrective action.
• Coaches supervisors and managers in managing team member performance issues.
• Advises managers and team members on the interpretation of personnel policies.
• Partners with management to communicate Human Resources policies, procedures, programs and laws.
• Manages, assists in the development of, coordinates and implements various team member relations programs and events to improve the team member, guest, and committee relations.
• Communicates with Director of Human Resources regarding new laws, procedures, liability concerns or other property business to keep him/her informed.

Employee Lifecycle Management (20% of the time)

• Plans and manages the recruitment, interviewing, hiring and on-boarding processes to maintain staffing levels with qualified individuals.
• Communicates with managers and team members to discuss career progression and coaching steps.
• Coordinates the termination process including requesting final checks, scheduling exit interviews, and coordinating with managers to meet with team members.
• Creates and performs turnover analysis in order to make recommendations to departments based on identified trends.

Recruiting (15% of the time)

• Works with hiring managers and Director of Human Resources to write and place job postings as needed.
• Coordinates with department managers to anticipate and coordinate seasonal and event recruiting needs.
• Assists with screening resumes for hiring managers as requested.
• Coordinates and participates in hiring fairs.
• Performs pre-employment reference checks and coordinates pre-employment screening with the HR Coordinator.
• Works with managers and Director of Human Resources to target/determine qualified internal candidates for promotion.
• Assists Director of Human Resources with extending offers of employment; negotiates as needed.
• Conducts periodic wage reviews to ensure compensation is competitive.

HR Administration (15% of time)

• Works with Human Resources Coordinator to ensure that team member files are set up and maintained in accordance with company standards and government regulations.
• Provides information and assistance to team members regarding personnel issues, benefits, policies, procedures, timeframes, forms, or other issues; responds to routine questions or issues; initiates problem resolution.
• Assists Director of Human Resources with specialized projects, including research, data compilation, recommendations for action, etc.
• Performs various human resources functions as required for complete cross-training and cross-functioning of the Human Resources team, including but not limited to processing of new hires and status changes, benefits administration, workers compensation, safety, and other human resources functions.
• Assists with the department's budget and ensures fiscal responsibility.
• Supports the local execution of corporate programs/communications that will impact our people.

Training and Development (10% of time)

• Manages training for leaders and team members including communication and tracking to ensure that all associates are receiving and completing necessary training.
• Coordinates and facilitates new hire orientation, service delivery and other training courses as needed to generate a positive first impression for associates and emphasize the importance of guest service in our culture.
• Provides necessary education and materials to managers and associates including workshops, team member handbooks and standardized reports.
• Trains managers about recruiting tools, culture fit, and interview questions.
• Identifies coaching trends to recommend training as appropriate.

Qualifications

• At least 3 years of progressive Human Resources experience in a hotel or a related industry; or a 4-year college degree and at least 2 years of related experience; or a 2-year college degree and 3 or more years of related experience.
• Previous supervisory responsibility required.
• College course work in related field helpful.
• Familiarity with and knowledge of employment laws are helpful.
• Must be proficient in Windows operating systems.
• Familiar with Human Resources/employee regulations and laws and ensure that the property is in compliance.

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details.
• Medical, Dental, and Vision Coverage.
• Short-Term and Long-Term Disability Income.
• Term Life and AD&D Insurance.
• Paid Time Off.
• Employee Assistance Program.
• 401k Retirement Plan.

Compensation

Min: USD $64,480.00/Yr.
Mid: USD $77,628.60/Yr.
Max: USD $93,154.32/Yr.

Source: Hospitality Online

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