Job Description

life insurance, vision insurance, 401(k)

May 15, 2025

About Us

Don't meet every single requirement of this job? At HEI, we are dedicated to building a diverse and inclusive workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

Overview

Responsible for total room, banquet, catering, and room rental revenue, yield strategies, implementation, and accountability to market performance, meeting budget, forecast, and optimal business mix targets. Strategies include market mix, pricing, status, and direct sales. Develop and solicit business from all markets to ensure the necessary advance bookings for a successful and profitable hotel operation.

Responsibilities

• Direct solicitation efforts of the sales staff through effective communication, overseeing rate, date, and space commitments for group room sales.
• Recruit, interview, hire, train, evaluate performance, resolve problems, and recommend discipline or termination when appropriate.
• Ensure regular training programs and adherence to HEI standards. Provide guidance and counsel staff for improvement.
• Prepare reports on sales department operations, including forecasts, lead management, booking reports, and sales meetings.
• Research travel industry trends and develop marketing strategies accordingly.
• Conduct persuasive sales presentations to prospective clients.
• Prepare and execute annual business plans, adjusting as needed based on market conditions.
• Participate in sales and executive meetings.
• Maintain knowledge of industry trends and economic factors.
• Manage group, transient, and catering/banquet sales activities to maximize revenue.
• Develop rates and strategies through competitive analysis and demand management.
• Represent the hotel in community and industry organizations.
• Ensure compliance with employment and civil rights laws.
• Maintain regular attendance and perform other duties as assigned.

Qualifications and Skills

Education and Experience

• Bachelor's degree preferred.
• 5+ years of sales leadership experience in a similar-sized operation preferred.

Knowledge, Skills, and Abilities

• Proficiency in Microsoft Word, Excel, and Delphi.
• Knowledge of computer accounting programs, math skills, and budget analysis.
• Extensive sales skills, revenue management, recruitment, supervision, training, and motivation of managers.
• Effective listening, communication, and diplomacy skills.
• Ability to stand and move throughout the hotel property.
• Strong verbal and written communication skills.
• Ability to adapt communication style to different audiences.

Compensation

Salary Range: $145,000 - $165,000 annually
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? Yes

Benefits

Comprehensive benefit program including medical, dental, vision insurance, paid time off, pet insurance, life insurance, disability plans, 401(k) with matching, and hotel discounts. Specific details vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics. Applicants with arrest or conviction records will be considered in accordance with applicable fair chance laws.

Job Tags

Similar Jobs